Remote jobs in Programming



Account Executive


account manager

customer experience

call center

1 year

Remote Jobs


Remote Jobs in USA


Account Executive

Location: USA Type: Full-time

Do you have a passion for solving customer's problems and creating solutions? Do you thrive in a fast-paced, competitive, team-oriented environment? We are looking for motivated and "customer-focused" sales professionals to join our awesome sales team! As a SuccessKPI Account Executive, you will be responsible for generating opportunities, building lifelong customer relationships, driving revenue growth, and contributing to our dynamic growth culture.

Job Location: Remote Work at this time

Why work for SuccessKPI:

  • Opportunity to work for a fast-growing company in the rapidly growing analytics space
  • Opportunity for career development and growth opportunities
  • Opportunity to build relationships and to work alongside seasoned industry sales leaders and executives
  • Opportunity to work with our leadership team to strategize, collaborate, and solve customer challenges every day.

Account Executive Qualifications:

  • BS or BA Degree in Business Administration, or other related degrees.
  • 5+ years experience in technology sales
  • 2+ years of experience working as an Account Executive, or similar role
  • Proven experience uncovering customer needs/problems
  • Confirmed ability to qualify prospects
  • Great command of MS Office, CRM and BRM tools
  • Experience with LinkedIn and social selling and prospecting techniques
  • Critical thinker and problem-solving skills
  • Proven record of successful deals closed
  • Strong relationship building skills
  • Sense of ownership and pride in your performance and impact on the company's success
  • Excellent writing skills
  • Excellent time-management skills
  • Great interpersonal and communication skills
  • Winning mindset and hardworking attitude
  • Added Bonus: Experience working in the call center industry

Account Executive Role and Responsibilities:

  • Reports directly to Director of Sales
  • Solve customer problems by uncovering their needs and wants
  • Meet with customers and prospects to explain and identify how our solutions align with their needs
  • Develop pipeline: Find prospects and qualify viable leads
  • Become an expert on SuccessKPI products, services, use cases and provide capabilities briefings on a regular basis
  • Ability to articulate SuccessKPI value proposition and key competitive differentiators
  • Identify buyer persona profiles and understand their needs
  • Consult with sales and marketing leadership to ensure efficiency and alignment across teams
  • Track and monitor your work
  • Attend marketing events, trade shows, sales educational events, and seminars
  • Stay up to date with the latest sales trends and best practices
  • Report to the management team on a weekly basis to provide metrics and track progress and results

SuccessKPI Benefits:

  • Virtual Work opportunity
  • Opportunity to work in a fast-growing company
  • Medical, Dental and Vision Insurance
  • Stock Option Plan
  • Open Time Off
  • Six weeks paid maternity leave
  • 11 paid Company holidays
  • 401K Savings Plan - a retirement planning vehicle that provides you the opportunity to benefit from pre-tax savings and offers an employer match of 100% up to 1% and 50% up to 6% with an annual cap.
  • Basic Life Insurance provided at no cost to you
  • Accidental Death & Dismemberment Insurance coverage in case of accidental death or terminal illness.
  • Long Term Disability Insurance can replace part of your income if a disability keeps you out of work for a long period of time.
  • Short Term Disability Insurance pays you a weekly benefit if you have a covered disability that keeps you from working.
  • Work-life balance EAP - Work-Life Balance Employee Assistance Program provides insureds and their dependents with confidential, experienced assistance in dealing with day-to-day life issues or crisis support. The Work-Life Balance program helps keep employees productive at work by helping them deal effectively with personal or professional goals and challenges.
  • Development and career growth opportunities

About SuccessKPI Inc:

SuccessKPI is a rapidly growing and thriving business providing a pure SaaS analytics platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech, and text analytics and the real-time action power of playbooks to act on customer conversations. Customers can get started in minutes with this robust and actionable customer experience management platform.

For more information on SuccessKPI, please visit us at

SuccessKPI is an Equal Opportunity Employer - M/ W / D/ V / GI / S O / A

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