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DevOps Engineer - Jira Developer (Remote)

4 months

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DevOps Engineer - Jira Developer (Remote)

Location: USA Type: Full Time

At CrowdStrike we’re on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. We’ve earned numerous honors and top rankings for our technology, organization and people – clearly confirming our industry leadership and our special culture driving it. We also offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. So if you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to stop breaches and protect people globally, let’s talk.

About the Role

CrowdStrike is looking for highly motivated, self-driven, technical JIRA Administrator dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.

This position is available to candidates located in Texas or Missouri.

Am I a JIRA Administrator / Engineer for our Falcon Complete Team?

  • Do you find yourself interested in putting your hands-on technical skills to the test in helping our security analysts and customer in detecting, containing, and remediating incidents?

  • Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?

  • Do you crave new and innovative work that actually matters to your customer?

  • Do you have an Incident Response or Information Security background that you’re not fully utilizing?

  • Are you capable of leading teams and interacting well with customers?

  • Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?


  • Design custom Jira workflows for different issue types to assist in automation of incident response, build and deploy servers and applications as well as other continuous integration workflows.

  • Develop complex Jira workflows including project workflows, screen schemes, permission scheme, and notification schemes in Jira.

  • Perform the duties of a Jira engineer; responsible for maintenance, administration, upgrade, and enhancements to Jira and integrations with other tools or plugins.

  • Create Jira projects, queries, and reports.

  • Build and maintain security utilities and tools to enable the security operations team to operate quickly and at a large scale.

  • Research and architect solutions to solve security operations requirements.

  • Develop and maintain processes and documentation.

  • Coordinate with internal teams to identify technical requirements and potential problems, issues, and solutions.

  • Develop code (Python, Powershell, Javascript, HTML, etc) to interact with REST APIs and API driven security technologies to automate security tasks.

Successful candidates will have experience in one or more of the following areas:

  • Experience creating Jira projects, workflows, issue types, custom fields, screens, and schemes.

  • Experience in using REST Services provided by Atlassian.

  • Strong coding experience in groovy (or Java), database administration (such as SQL or Postgres), and Python.

  • Knowledge of software development lifecycle; preferably with Agile Kanban/Scrum.

  • Experience developing plugins and gadgets that extend the Jira capabilities using Atlassian Plugin SDK is a plus.

  • Good Verbal and Written communication skills.

  • Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.

  • Programming/Scripting: experience coding in C, C#, VB, Python, Perl, Ruby on Rails, and .NET.

Additionally, all candidates must possess the following qualifications:

  • Programming/Scripting: experience coding in Powershell, C, C#, VB, Python, Perl, Ruby on Rails, and.NET.

  • At least 2 years of experience with Atlassian Jira Service Desk (Data Center) including tool administration and customization.

  • Experience with virtualization technologies

  • Strong problem solving skills

  • Strong project management skills

  • Strong communication skills

  • Proven ability to code and script

  • Attention to detail


BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field.

Benefits of Working at CrowdStrike:

  • Market leader in compensation and equity awards
  • Competitive vacation policy
  • Comprehensive health benefits + 401k plan
  • Paid parental leave, including adoption
  • Flexible work environment
  • Wellness programs
  • Stocked fridges, coffee, soda, and lots of treats

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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