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ator Elinvar GmbH

Senior IT Support / IT Administr

Worldwide

jira

windows

1 month

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Senior IT Support / IT Administr

Location: Type: Full-time

What will keep you challenged



  • Ensuring the day-to-day IT operations for our colleagues in Berlin, Magdeburg and remote work places as the go-to person for technical support

  • Being a central part of the Elinvar team by providing support for our internal IT customers and assisting with their issues and requests (account creation, application use, hardware, etc.)

  • Configuring and developing end user equipment – desktops, laptops, tablets, phones etc.

  • Administration, installation and support of Windows and macOS-based systems

  • Receiving and responding to incoming support request in person, via email and JIRA

  • Problem tracking with service level assurance

  • Checking for completeness, documenting the ticket's process in JIRA


What will keep you happy



  • An outstanding, highly motivated and international teamthatvalues a positive and open working environment- and a group of people who genuinelyappreciateand supporteach other

  • An inspiring momentumtoreshapethe wealth management industry by replacing legacy IT with a modern, sustainable ITplatform

  • Everything you need to excel in your profession,backed by some of the world’s most recognizedinvestors

  • Enjoy an open corporate culturewithout dress code, with flexible working hoursand remote officeoptions

  • Situated in Berlin you can work in our modern office in Prenzlberg, near Alexanderplatz

  • An employerthatwelcomes diversityand actively promotes equal opportunities on every level


Requirements


What we are looking for



  • At least 4 year's experience as IT Admin / Support or in similar tasks

  • An expert in Apple macOS and Microsoft Windows IT environment

  • Problem-solver with significant analytical and investigative skills

  • A dedicated team player who is able to work independently

  • Knowledge of JIRA / Confluence is a plus

  • Good communication skills in English, German language skills are a plus

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