Remote jobs in Programming

WORK ANYWHERE!

Adaptavist

Software Support Engineer

Worldwide

java

groovy

application server

10 months

Remote Jobs

>

Remote Jobs in Worldwide

>

Software Support Engineer

Location: Type: Full-time

The Software Support Engineer role is required to work as part of a shift-based rota to support our growing customer base across the World. Our Support Engineers are responsible for ensuring our customers receive world-class support, enabling them to get the most out of our products. They are also responsible for feeding back into the SDLC by flagging bugs and suggesting new features. Each agent works five days per week, eight hours per day. We cover APAC, EMEA and AMER hours, which enables the Product Support Team to provide 24/7 Support.




  • Helping customers to troubleshoot and diagnose technical problems they may experience when using Adaptavist products.

  • Testing and reproducing customer problems in a local instance.

  • Advising customers how to resolve technical problems that they may experience.

  • Creating bug reports and feature requests to improve our products.

  • Understanding Groovy and Java scripting languages.

  • Experience in writing code in Java (or Groovy)

  • Experience in a customer-facing role in a technical environment

Your DREAM REMOTE JOB inside your inbox!

Get a
email of all new remote
Jobs.

Cookies, terms, and privacy policy

By clicking or navigating this website you accept and allow all our cookies, terms of use and privacy policy. This site uses cookies to offer you a better browsing experience.

UNDERSTOOD
feedbackfeedback

How would you rate your experience?

Experince

We may wish to follow up. Enter your email if you're happy for us to contact you.