About the Role

At Plotly, our customers depend on us for their mission-critical data analysis needs. In this TechOps engineer role, you'll work with code, colleagues, and customers to build Plotly's core products and improve their robustness and scalability.

Duties & Responsibilities

• Develop the core functionality of Plotly's enterprise products, with a particular focus on Dash application management capabilities (similar to Heroku)


• Improve reliability, testing, automation, observability, and performance throughout our stack


• Help out as we work to scale Dash Enterprise to more demanding customer requirements in diverse cloud and physical environments


• Identify and communicate product and documentation improvements

Requirements

Technical skills (these periods may overlap):

• 4 years or more of experience writing code as part of your job (in any language)


• 3 years or more of Linux systems administration and generalist networking experience


• 2 years of Kubernetes experience


• 1 year or more of experience with backend web application development


• 1 year or more of experience with Python and Git


• Useful familiarity with Docker


• Preferred: Some past experience with one or more of reliability, testing, automation, observability, and performance work

Professional requirements:

• Good communication and interpersonal skills


• Able to follow and produce documentation instructions


• Ability to debug, troubleshoot, and seek answers autonomously before asking colleagues for help


• Can drive the full architecture and development cycle of small feature improvements or refactorings


• Requires only modest supervision and assistance to drive medium feature improvements or refactorings


• Preferred: Is willing to work in our Montréal headquarters, or elsewhere in Canada


• If not working in Montréal, has demonstrated success in a remote technical engineer role

Assets

• Some familiarity with any of LDAP, SAML, Windows enterprise systems administration, Flask, Django, public cloud environments, and/or Kubernetes


• Frontend programming experience (Javascript, CSS, React or Vue)


• Prior experience with Plotly graphing library or Dash app technologies, in either open source or enterprise forms


• Interest in data visualization or data science generally


• Prior technical leadership experience